Return Policy

RETURN POLICY

 

Last updated May 18, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at indigoqiguru@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Proof Of Purchase, Product Bought, & Note explaining return. , and mail your return to the following address:

 

Indie Hippe

Attn: Returns

RMA #

2660 Ne 189th St  

Aventura, FL 33180  

United States  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

  

  •        A 05% restocking fee will be charged for all returns.          
  •        We can cancel orders up to 48 hours after purchase date and time.   

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

indigoqiguru@gmail.com 

This return policy was created using Termly’s Return and Refund Policy Generator.